Franchise Sales:  (888) 855-DELI (3354)
Corporate Office:  (770) 360-8300

Own a McAlister's

Frequent Questions

Still have questions about what it takes to become a McAlister’s Deli franchisee? Below we have answered some of the most commonly asked questions from potential franchisees interested in McAlister’s. Feel free to contact us if we can provide further information.

FAQs:

Q. Is previous food experience necessary in order to be awarded a McAlister's Deli franchise?
Q. What other expenses are involved in starting the business?
Q. What is the franchise fee and what does it cover?
Q. What is the royalty fee?
Q. How much training is provided in the McAlister's Deli?
Q. What form of ongoing support will I receive?
Q. What is the term of the McAlister's Deli franchise agreement?
Q. What is my next step?

Q. Is previous food experience necessary in order to be awarded a McAlister's franchise?
A. Yes for multi-unit franchisees. While you don’t specifically need to have food service experience, we do require that you have a member on your management team with multi-unit foodservice experience who would also have an equity stake in the business. 

Q. What other expenses are involved in starting the business?
A. In addition to the franchise fee, the total investment includes the cost of the furniture, fixtures and equipment, leasehold improvements, an initial inventory, working capital and other expenses.  Click here to download our Franchise Investment Overview.

Q. What is the franchise fee and what does it cover?
A. You pay the franchise fee in connection with the right to develop a McAlister's restaurant using McAlister’s brand and our proprietary systems.

Q. What is the royalty fee?
A. The royalty fee is 5% of monthly gross sales. You will pay the royalty fee in connection with the continued use of the McAlister's Deli name, trademarks, and access to all of our operating system, marketing assistance, and ongoing business development consulting.

Q. How much training is provided in the McAlister's Deli system of operations?
A. Up to three people must successfully complete our training course, which lasts from five to 10 weeks. This course provides instruction in all front-of-the-house and back-of-the-house duties, customer service techniques, time management, ServSafe and CPR certification, and administrative procedures involved in operating a McAlister's Deli restaurant (i.e., food cost analysis, interviewing techniques and Profit & Loss statement summaries).

Q. What form of ongoing support will I receive?
A. As a McAlister's franchisee, you will receive periodic visits from your business consultant who will provide guidance, support and answer any questions you may have. We are always a phone call away for answers to any questions that arise during the day-to-day operation of the restaurant.

Q. What is the term of the McAlister's Deli franchise agreement?
A. The term of the McAlister's franchise agreement is 20 years. The franchise is renewable for up to three additional successive five-year terms, provided renewal criteria are satisfied.

Q. What is my next step?
A. We ask that you fill out an initial application and return it to us as soon as possible. After reviewing your information, we will contact you to discuss whether you qualify and, if so, further review the next phase of the process.

Request More Information

Apply Now for a McAlister's Deli FranchiseClick here to learn how you can become a McAlister’s Deli franchisee as we expand.

McAlister's Deli Franchise Process

Franchising Process

Learn More